Frequently Asked Questions

Everything you need to know about sending postcards with PostmasterGen.

How do I send a postcard online?

Sending a postcard takes about 2 minutes. Upload your own photo or describe what you want and our AI creates it. Add your message, enter the recipient's address, and pay $2.49. We print your postcard on thick cardstock, add postage, and mail it within 1 business day. No app download or account required.

What does a postcard cost?

Each postcard costs $2.49. This includes printing on premium cardstock, postage, and delivery anywhere in the United States. International shipping is also $2.49. No hidden fees, no subscription required.

How long does delivery take?

Postcards are printed and mailed within 1 business day of your order. Delivery typically takes 3-7 business days within the United States. International delivery takes 7-14 business days depending on the destination country.

Do I need an account to send a postcard?

No account is needed. You can create and send a postcard as a guest. Just enter your email for the receipt and shipping updates. Creating a free account lets you save recipient addresses, view your postcard history, and reorder past designs.

Can I use my own photo?

Yes. Upload any photo from your phone or computer. We print it on 4x6 inch postcards at high resolution. Your photo should be at least 600x400 pixels for best quality. JPG, PNG, and HEIC formats are supported.

Can I send postcards internationally?

Yes. We mail postcards to over 100 countries worldwide for the same $2.49 price. International delivery takes 7-14 business days. All postcards ship from the United States.

How do I track my postcard?

After your postcard is printed and mailed, we send you an email confirmation. You can check the status anytime by logging into your account or using the link in your confirmation email. We notify you when your postcard is delivered.

What if my postcard doesn't arrive?

If your postcard hasn't arrived within 14 business days (domestic) or 21 business days (international), contact us at [email protected]. We'll either resend it free of charge or issue a full refund. Double-check the address was entered correctly, as we print exactly what you submit.

Ready to send a postcard?

Create a custom postcard in under 2 minutes. No account needed.

Send a Postcard - $2.49

Still have questions? Email us at [email protected]